Helpdesk Services

IT support can be a difficult and resource-draining internal task for even the largest organisations. Many outsource helpdesk services and require a proactive and knowledgeable team to manage IT systems and provide comprehensive support. This is where TriplePs comes in: our team are experienced helpdesk support providers, combining both technical knowledge and dedication to customer service to deliver expert IT and SharePoint helpdesk services.

We offer standard and bespoke helpdesk services to ensure you have the right level of support you need for your unique set-up. From basic 9am to 5pm support to a 24/7 helpdesk service, TriplePs can provide the ideal level of support and management for your organisation’s IT systems.

We have supported small and large organisations alike with our IT helpdesk services, which are available in three standard packages or as a fully customised support package depending on your requirements. From overspill services to support your in-house team to full service desk support, TriplePs are here to take the pressure off you when it comes to IT support.

SharePoint is one of the most popular and widespread document management and storage systems, used by 200,000 organisations worldwide according to Microsoft. It is a very configurable platform, making it valuable for many different uses and practical applications within private and public-sector organisations. Offering IT support to staff and customers, as a result, can be a daunting task for any size of organisation. Therefore, TriplePs offers a dedicated SharePoint helpdesk service to provide the support and rapid issue resolving you need.

No matter which helpdesk package you require, TriplePs assigns a service manager who oversees every aspect of your helpdesk service. The service manager closely monitors all issues and provides you with an in-depth monthly report on all developments. To find out more about our helpdesk services, get in touch with TriplePs today.

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